Via Doctor Now, you can connect over a video call instantly with our team of qualified doctors. To start a consultation click on “consult now” and complete your payment, we will connect you to qualified, trained and courteous doctors instantly.

No, you do not. You can use doctor consultation via any phone. Please make sure your device is always connected to the internet and that you are in a quiet and well lit room for a hassle-free experience.

The following issues may cause your phone call to drop: Poor internet connection Low battery Phone calls on your other line Other issues Don’t worry - If for some reason, your video sessions disconnects, we will help you in one of the following ways: - Give you an extra video call credit in your account for use later. - Have our Customer Happiness representative call and connect you with your doctor (If you call our UAN at 021-111-111-111 and inform them

For all queries, call our UAN at 021-111-111-111

Meri Sehat does not treat acute trauma, complex surgeries, advanced oncology, rare disorders, or infectious diseases needing isolation (only telemedicine available). It also excludes severe psychiatric conditions, pediatric specialties, advanced neurological disorders, end-of-life care, dialysis, specialized fertility treatments, and severe cardiovascular diseases requiring intervention.

You can get your prescription after your consultation call. Once the call is complete, you'll have the option to download your prescription. You can also access it later from the "Appointments" section of your customer dashboard. For further queries, please call 021-111-111-111.

Our instant video call costs PKR 250

Yes all calls are safe and secure. Meri Sehat is in compliance with all the HIPAA guidelines

Meri Sehat matches you with the right medical professional by considering several factors: your health condition, medical history, personal preferences (such as gender and language), geographic location, availability, and the specific services you need. We work with PMDC-verified doctors nationwide who have undergone thorough onboarding and training.

You should use Meri Sehat’s services whenever you need urgent medical attention or want to maintain your health and wellness without the hassle of visiting physical clinics. It's a convenient option for quick consultations and ongoing care.